Frequently Asked Questions

This service is available in two tiers of service:

As-needed orders (infrequent/occasional use)

• $2.85 for same-day service
• $2.35 for next-day service
• $55 minimum applies to all as-needed orders

Regularly scheduled orders (weekly/bi-weekly use)

• $2.50 for same-day service
• $2.00 for next-day service
• $35 minimum applies to all regularly scheduled orders

The minimum order is $35 for next-day service and $55 for same-day service.

• Next-day orders will be delivered in 24 hours.
• Same-day orders will be delivered end of business the day the order is placed if picked up by 7AM. We cannot fulfill same-day orders if the order is not available for the driver to pick up by 7AM.

Our wash and fold hours of operation are the same as our pick up and delivery hours from 7AM to 7PM daily.

We pick up and deliver orders from 7AM to 7PM daily.

Currently we do not offer a walk-in service. We do plan to open a laundromat and offer this service but at this moment, we are strictly a pickup and delivery service.

We wash your laundry at local laundry facilities in and around Athens, GA. We carefully select laundry rooms and laundromats that are stacked with reliable industry leading washers and dryers, staffed, and well maintained. 

It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services. 

Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.

No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.

Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.

No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service. 

Yes. You can suspend your pickup until you return from your vacation.

No.

We use premium detergents, fabric softeners, and dryer sheets. We offer these products in both scented and free & clear options.

Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items. 

Yes, we will hang items upon request only and if you supply the hangers. If you want us to place any items on hangers, please bag those items separately for pick-up and include a note when placing your order on which bag contains the items to be hung. It would be helpful to label or mark the bag, too.

Yes, we do spot treatments for a fee per affected item. You can see current pricing here. 

Please include a written description of the spot(s) and the affected item(s) when placing your order. In other words please tell us what items need spot treatment and where on the item it is. Also bag the item(s) separately from the other items for driver pick-up and include notes on which bag contains the affected garments.